Enterprises rely heavily on Microsoft products and services to drive productivity and innovation. However, the skyrocketing costs of Microsoft Premier/Unified Support can pose significant challenges to IT budgets, limiting funds available for innovation and potentially forcing cuts in IT staff.
The problem with Microsoft Unified Support pricing
Microsoft’s Unified Support, introduced in July 2017, aimed to streamline and enhance the support experience for organizations using Microsoft products and services. However, the reality is that the cost of Unified Support has continued to rise, putting a strain on IT budgets and hindering the ability of enterprises to invest in other critical areas.
The solution: Third-party support alternatives
Third-party support providers offer a compelling alternative to Microsoft Unified Support, delivering comparable levels of service at a fraction of the cost. By opting for third-party support, enterprises can save between 30-50% on their support costs while still receiving timely and effective assistance for their Microsoft environments.
Benefits of third-party support
- Cost savings: Third-party support providers offer significantly lower pricing compared to Microsoft Unified Support, allowing enterprises to reallocate funds to strategic initiatives and innovation.
- Faster response times: With dedicated teams of experts focused solely on Microsoft technologies, third-party support providers often deliver faster response times and resolutions compared to Microsoft’s support channels.
- Tailored solutions: Third-party support can be customized to meet the specific needs of an organization, providing flexible service options and personalized support plans.
- Expertise and experience: Many third-party support providers boast extensive experience and expertise in managing Microsoft environments, ensuring that clients receive high-quality assistance from seasoned professionals.
Seeking independent advice on Microsoft licensing and support services?
Look no further! At BeSharp Experts, we offer unbiased guidance on Microsoft licensing and can assist customers in finding a third-party support provider for cheaper and faster support solutions.
Our dedicated team is committed to helping enterprises navigate the complexities of Microsoft licensing and support options, ensuring that they find cost-effective solutions tailored to their unique requirements.
Ready to optimize your Microsoft support strategy?
Don’t let the complexities of Microsoft support options hold your organization back. Contact BeSharp Experts today for independent advice and tailored solutions that drive efficiency and cost savings.