Are you a Microsoft EA customer with Online Services at Level B, C, or D pricing? Then there's important news: starting November 1, 2025, Microsoft will be implementing a major change that will have a noticeable financial impact for many organizations.

What is changing?

Microsoft is expanding the set of products that share a single, consistent price across price levels A–D. Effective this date, all Online Services will be covered by the Enterprise Agreement (EA) and the Microsoft Products and Services Agreement (MPSA).

In practice this means:

  • EA and MPSA discounting will be phased out for Online Services such as Microsoft 365 and Dynamics 365.
  • Azure is excluded from this change.
  • On-premises pricing remains the same.

When will you notice this?

The new pricing model applies:

  • At your next EA renewal after November 1, 2025.
  • Or when purchasing new Online Services not included on your current Customer Price Sheet (CPS) after that date.

Until your EA expires, existing discounts will remain in effect. However, all new projects and renewals will be directly subject to the new pricing model.

What does this mean financially for your organization?

For customers who have benefited from favorable pricing levels (B, C, or D) for years, this means you will soon pay the same as organizations on Level A. Depending on your license size, this could result in a significant cost increase.

Impact per user level:

  • Level B (2.400–5.999 users): +6% price increase
  • Level C (6.000–14.999 users): +9% price increase
  • Level D (≥15.000 users): +12% price increase

Bottom line: As of November 1, 2025, there will be a single price for all Microsoft Online Services under EA and MPSA. No price tiers, no exceptions—so be prepared.

What can you do to prepare?

This change requires a reassessment of your current licenses, contracts, and collaboration strategy. You'll likely need to recalculate your most cost-efficient and future-proof option in the coming months.

Recommended steps:

  1. Conduct a thorough inventory of your current Microsoft installations versus the licensing rights.
  2. Identify optimization opportunities, such as eliminating unused licenses, consolidating systems, and reviewing necessary functionality.
  3. Align the license with your business roadmap and the required M365 user profiles based on actual needs.
  4. Select the most suitable licensing scenario and prepare for negotiations with Microsoft or its partners.
  5. Conduct negotiations with Microsoft or its partners to achieve the best possible pricing and contract terms.

Independent advice: BeSharp Experts

BeSharp Experts offers independent, vendor-neutral guidance so companies can optimize their licenses and achieve the best results without being tied to Microsoft or another software vendor.

Want to know what this means for your organization? Contact BeSharp Experts today. We'll help you optimize your licenses and contracts, ensuring you only pay for what you actually need and purchase it at the best price and terms.

Schedule a no-obligation consultation with our team today and avoid unnecessary overpayments later.